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Terms & Conditions

At DECOCO Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we keep it safe, and what rights you have regarding your information. By using our website, creating an account, or purchasing from us, you agree to the practices described here.

1. Information We Collect

When you interact with our website or place an order, we may collect the following:

  • Personal Details: Name, email address, phone number, billing and shipping address.

  • Order & Payment Information: Items purchased, order history, and payment method (processed securely by trusted third-party providers — we do not store full credit card numbers).

  • Website Data: IP address, browser type, device information, pages viewed, time spent on the site.

  • Cookies & Tracking Data: Used to personalize your shopping experience, analyze website performance, and deliver relevant promotions (with your consent where required).

2. How We Use Your Information

Your information helps us provide you with the best possible experience. We use it to:

  • Process and deliver your orders accurately and on time.

  • Communicate with you regarding order status, returns, and customer support inquiries.

  • Send promotional emails, special offers, or newsletters if you have opted in.

  • Improve our website, services, and product selection.

  • Detect and prevent fraud, enhance security, and comply with legal obligations.

3. Sharing Your Information

We respect your privacy and do not sell or rent your data. We only share your information with:

  • Service Providers: Such as payment processors, shipping companies, and IT support who assist in order fulfillment and business operations.

  • Analytics & Marketing Partners: To help us improve and promote our products (only if you consent where required).

  • Legal Authorities: If required by law, court order, or to protect our rights and customers.

  • Business Successors: In the event of a merger, acquisition, or sale of our company, under appropriate confidentiality protections.

4. Data Security & Retention

We implement reasonable technical and organizational measures to keep your data safe from unauthorized access, loss, or misuse. Personal information is stored only as long as needed to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

You may have the right to:

  • Access the personal data we hold about you.

  • Request corrections if your information is inaccurate or incomplete.

  • Request deletion of your data where legally applicable.

  • Withdraw your consent or opt out of marketing communications.

To exercise these rights, contact us using the details below.

6. Cookies & Tracking

We use cookies to make your shopping experience seamless. You can manage cookies in your browser settings, but some features may not function properly if you disable them.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the updated date displayed.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

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